Terms of Business

Terms of Business

Guarantee, Provenance, Certificate of Authenticity Condition Report
We guarantee that all work shown on this website is authentic and with provenance assured. A Condition Report will be supplied to clients on request. Aboriginal Dreamings Gallery provides Certificates of Authenticity and Artist Profiles for all paintings shown on this website.

Aboriginal Dreamings Gallery quotes for all paintings in Australian Dollars $AUD, including 10% GST (Australian Government Goods and Services Tax). This GST Tax does not apply to export sales. If applicable, a 5% Resale Royalty may be included in the price. Prices may be subject to change without notice, unless the purchase has been finalised (paid in full).

Offer to Purchase, Insurance and Freight
Aboriginal Dreamings Gallery endeavours to ensure that all work on this website is available as shown. When you order from this website you are placing an offer to purchase the selected work. All packing, freight and Insurance charges will be quoted on application before purchase.

The Gallery reserves the right to withdraw any work from sale without notice or refuse any offer to purchase for any reason, but will contact you when any problem or unavailability occurs. If the painting has already been sold, we will provide you with options if possible.

Delivery Time Frame
When we receive your request for further information on your choice, we will send you an e-mail (or letter) to confirm that the painting is still available. The average delivery time varies depending on destination and transport methods and customs clearance processes. Aboriginal Dreamings Gallery is not able to guarantee delivery times. The delivery time may take longer in some countries.

Money-Back Guarantee on Paintings
When you purchase work via our website it is important that you are completely satisfied, and that you will enjoy the art you buy from us.

Buying an art-work is a very personal matter and we guarantee to exchange or refund the full cost of the work, if you receive it and are not happy, or if it is not as described in the Condition Report, but excluding your Import Duties.

You must notify us within 10 days of receiving your purchase if you intend to return the work. You need only to pay the cost of return freight and insurance, and we will refund your purchase price in full.

Please note that the work must be received by us in its original condition, with its accompanying documentation, and in its original packaging, for this guarantee to apply (See also Damaged Goods).

Shipping, Insurance and Delivery
Packing, Freight and Delivery charges apply to all paintings, and will vary according to method of transport and destination country. Clients are advised to request full Insurance during transit, to cover damage or non-delivery. DOOR–to-DOOR delivery is advised for ALL work bought from the Gallery or Website, both for delivery within Australia and is mandatory to overseas locations.

These details will be arranged directly with the purchaser before payment is finalised. Please note that additional import duties and taxes may also be payable in your country. Goods will be sent as soon as receipt of payment has been confirmed.

Please nominate a delivery address where you or your representative will be available during working hours, to accept and sign for the package. You must also provide a contact phone number for the courier to arrange delivery time. If you are unavailable, a note may be left informing you of how to collect your package. We do not send work to Post Office boxes.

Packing and dispatch will occur after payment is finalised in full.

Duties and Taxes
All price quotations shown include the Australian Goods and Services Tax of 10% (GST).

Export sales where the goods leave Australia, are exempt from the Australian Goods and Services Tax (GST). This is deducted from the invoice, and is subject to Australian Government Law. You are advised, however, that Import Duties and Customs Clearances and/or other Taxes may apply at your Destination Country of Import. The purchaser is liable for these charges, which will be charged by the Customs Branch of the country, or the courier on delivery. These duties are non-refundable on return of any goods to us. A street address and contact phone number is required for the delivery of all goods.

E-Commerce Security
Credit card information is amongst the most sensitive data collected, however no data or e-mail transmission over the internet is 100% secure. We do our best to ensure the security of our site. Your details and order information will only be used to manage your order, and to advise on the status of your order. Aboriginal Dreamings Gallery can be contacted by telephone, fax or mail to place your order. Please check the time difference in your country.

Do not send credit card details by e-mail.  We are open from 10am -5pm EST (Australian Eastern Standard Time) every day.

Payment Methods
We accept Visa and Mastercard credit cards. Payment may be made via phone, mail or fax. Clients may prefer to arrange Electronic Bank Transfer of Funds for purchases, and to email or fax us the transaction details before delivery is arranged.

We accept cheques, money transfers and Money Orders, made payable to ‘Aboriginal Dreamings Gallery‘, and mailed to 19 O’Hanlon Place, Gold Creek Village, NICHOLLS  ACT  2913 AUSTRALIA.
Packing and dispatch will occur after payment is finalised in full.

Damaged Goods
If you receive any damaged goods please document the damage with photographs, send photos of the damaged goods, describe the damage and contact us as soon as possible to arrange for either return, a refund or a replacement. Please keep the goods and their original packaging and provide photographs of the damage, as this is required for our insurance claim.

Aboriginal Dreamings Gallery respects the intellectual property rights of Indigenous people. Copyright in the artworks shown on this web-site belongs to the artists and is administered by Aboriginal Dreamings Gallery or the Artist’s Agent. Low resolution images may be viewed and downloaded from this website for the purpose of Buyer Browsing only. In accordance with Australian Government Copyright Laws no reproduction of any image shown on this site may be made for any reason whatsoever without the express permission of the artist, his/her successors or Aboriginal Dreamings Gallery.

As users, you are permitted to reproduce a single copy for the purpose of buyer browsing, for your own research or study only. You may not make additional copies or upload copies of any painting, photograph or any text from this website without the written permission of Aboriginal Dreamings Gallery, the Artist's Agent, or his/her successors.

Terms and Conditions
By using this website you agree to be bound by the Terms and Conditions presented on this Website, including the information conveyed in these Terms of Business for Buyer and Seller.

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